Contact & Licence Advice

Personalised support for enquiries regarding software licences, activation, installation and digital products for businesses and private customers.

Email

General enquiries:

info@lizenzdeals24.de

Technical support:

support@lizenzdeals24.de

We usually reply within 24 hours.

Telephone

Direct customer service:

+49 2173 2643330

Mon – Fri: 09:00 – 18:00

Address

Lizenzdeals24
A company of ITnow24 Group GmbH
Rheinpromenade 2
40789 Monheim am Rhein
Germany

✔ Software shop ✔ Genuine licences ✔ Fast delivery by email

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Frequently Asked Questions

Where can I find my licence details after purchase?

Licence keys, product information and invoices are provided digitally. After placing your order, please check both your inbox and your spam folder. Relevant information is also available in your customer account.

Why might provision be delayed in some cases?

Depending on the payment method, security checks or technical processing, digital provision may take a little longer in some cases. Our team reviews such transactions as quickly as possible to ensure secure and correct provision.

What types of licences does Lizenzdeals24 offer?

Depending on the product, the range includes perpetual licences, subscription-based solutions and various licensing models for businesses and private customers. Details of the respective licence types can be found directly on the product page.

Who can I contact if I have any questions?

If you have any questions about products, licence models, activation or orders, our team will be happy to assist you by email or telephone. Our aim is to provide you with prompt and clear support with your enquiry.

How do I know which software version is right for me?

The relevant product pages contain information on editions, system requirements, licence types and supported operating systems. If you are unsure about the appropriate software version or licensing, our team will be happy to assist you in making your selection.