Submit an electronic withdrawal
If you wish to withdraw from your contract, please use the following form. Once you have submitted it, you will receive a confirmation of receipt.
Please state your order number in the subject line and describe the reason for your cancellation in the message field.
Cancellation Policy
Cancellation Policy
Lizenzdeals24 provides transparent information on statutory consumer rights as well as specific details regarding digital products and their provision.
right of cancellation
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date the contract is concluded.
To exercise your right of cancellation, you must inform us of your decision by means of a clear statement. This can be done, for example, by email or in writing.
Rheinpromenade 2
40789 Monheim am Rhein
Telephone: 02173 / 264 3330
Email: info@lizenzdeals24.de
To meet the withdrawal deadline, it is sufficient to send the notification of your exercise of the right of cancellation before the deadline expires.
Consequences of withdrawal
If you withdraw from this contract, all payments we have received from you, including the costs of standard delivery, will be refunded without delay and at the latest within fourteen days.
We will generally use the same payment method for the refund as was used for the original transaction, unless otherwise agreed.
Special notes regarding digital products
In the case of digital content, the right of cancellation may lapse prematurely if it has been expressly agreed that performance of the contract is to commence before the expiry of the withdrawal period.
By consenting to immediate digital provision, customers simultaneously confirm that they are aware that the right of cancellation may lapse upon commencement of the performance of the contract.
Sample Cancellation Form
If you wish to withdraw from the contract, you can use this form and return it to us.
To
iTnow24 Group GmbH
Rheinpromenade 2
40789 Monheim am Rhein
Email:
info@lizenzdeals24.de
I/we hereby withdraw from the contract concluded by me/us for the purchase of the following goods or services:
- Ordered on / received on
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only for paper notifications)
- Date
(*) Delete as appropriate.
Transparent digital processes
Clear information, straightforward processes and transparent digital provision form the basis of our customer service.
